Contact SciSummary

We're happy to help with anything related to SciSummary — whether that's an account or billing question, help integrating our REST API or MCP server, a feature request, a press or partnership inquiry, or feedback on a summary. SciSummary is an AI-powered scientific summarization service founded in 2023 and used by more than 800,000 researchers worldwide, and a real person on our team reads every message.

How to reach us

General Support

Account, billing, and product questions.

support@scisummary.com

Sales & Partnerships

Partnerships, press, and general inquiries.

contact@mail.scisummary.com

API & Developers

Integration help for the REST API and MCP server.

API documentation

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Affiliate program

Before you write

Many questions are answered in our guides. You may find what you need faster in the user guide, the FAQ, the API documentation, or the MCP server setup guide.

We aim to respond to support email within one business day. For API or MCP integration issues, please include your account email and, where relevant, the batch or request UUID so we can investigate quickly. For legal and data-handling details, see our Privacy Policy and Terms of Service.